FAQ

Frequently Asked Questions 

  1. What sizes are available for your dancewear?

    • We offer a range of sizes from XXS to XL. Please refer to our sizing chart for accurate measurements and guidance.

  2. How can I determine the right size for my child's dancewear?

    • Our sizing chart provides detailed instructions on how to measure for the perfect fit. Measure your child's bust, waist, hips, girth, and inseam for accurate sizing.

  3. Do you have a return policy?

    • Yes, we have a hassle-free return policy. If the dancewear doesn't fit or meet your expectations, you can return it within 14 days of purchase. Please check our Returns and Exchanges page for more details.

  4. What payment methods do you accept?

    • We accept major credit cards, debit cards, and PayPal for a secure and convenient shopping experience.

  5. How can I track my order?

    • Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or the shipping carrier's site.

  6. What is the estimated delivery time for orders?

    • Delivery times vary based on your location. Standard shipping typically takes 3-6 business days, while expedited options are available for faster delivery. Check our Shipping Policy for more details.

  7. Can I modify or cancel my order after it's placed?

    • We process orders quickly to ensure prompt delivery. If you need to modify or cancel your order, please contact our customer support team within 24 hours of placing the order.

  8. Are your dancewear items machine washable?

    • We provide care instructions for each dancewear item on our product pages. Follow these guidelines to ensure the longevity of your dancewear.

  9. Do you offer gift cards?

    • Yes, we offer electronic gift cards of various denominations. They are a perfect gift for any dancer. You can find them in our Gift Cards section.

  10. How can I get in touch with customer support?

  • Our customer support team is available via email at signaturedanceweargso@gmail.com. We strive to respond to all inquiries within 24-48 business days.
  1. Do you ship internationally?
  • No, unfortunately we do not offer international shipping. 
  1. Are there any promotions or discounts available?
    • Check our Promotions page or subscribe to our newsletter to stay updated on the latest discounts, promotions, and exclusive offers.